Loyal customers receive tailored rates
Banks are tailoring more rates to savers and borrowers in an attempt to hold on to their most lucrative customers. Providers of loans, credit cards, mortgages and savings products are increasingly setting different rates for the same products, depending on the loyalty and profitability of their customers. This week, Nationwide released the lowest loan rate [...]
Barclays to repay PPI with ‘no questions asked’
Barclays is to pay out compensation to all customers who believe they were mis-sold loan insurance and whose complaints are currently on hold, but the rest of the UK’s largest retail banks said they had no plans to replicate Barclays’ decision. The bank has set aside £1bn to cover the cost of compensation for tens [...]
Annual or Single Trip Travel Insurance?
Is it better for you to take out annual travel insurance or buy a single trip policy each time you travel? It’s a debate many holidaymakers have every year. Which is more economical, and which is best? Ask yourself a few questions before you decide on an annual or single trip policy. First work out [...]
Travel Insurance Tricks and Traps: How To Avoid Them
Buying travel insurance is an easy thing to do. However, not all travel medical insurance policies will be right for you. Some may be uneconomical or provide you with low-quality coverage. What should you look for when buying travel insurance? What traps should you avoid? If you have a pre-existing medical condition you should check [...]
FT.com ‘highly commended’ as ‘Website of the Year’
The personal finance section of FT.com was ‘highly commended’ as ‘Website of the Year’ at the Headline Money Awards for its coverage of consumer finance stories. The judges said the FT’s website is a very well-judged online offering which continues to improve year-on-year.’, Another said: “It’s a superior online offering to several of its rivals [...]
Q&A: PPI compensation
Now that UK banks have agreed to set aside billions of pounds to pay back customers who were missold Payment Protection Insurance (PPI), consumer groups say reclaiming money should be easier. Here are the key points to note when claiming: ? Is there any limit on compensation? No, but claims made via the Financial Ombudsman [...]
Banks drop PPI appeal
Consumers who took out a loan or credit card in the last six years have been told to check their documents to see if they were sold loan insurance, following a decision to re-open compensation claims. So far the average sum paid out to consumers who complain they were mis-sold payment protection insurance (PPI) is [...]